Appeal Forms

Appeals can be registered by parents or guardians with the Nipissing-Parry Sound Student Transportation Services in cases:

where the assigned stop poses a safety hazard for the student(s) and specific there are concerns regarding the safety of a pick-up or drop-off location;
when disputing the walking distance in the NPSSTS system;
when requesting an exception to NPSSTS guidelines because of extenuating circumstances;
when requesting a closer stop. For information about the Distance to a Designated Stop Location Guideline, please refer to SL-003.

Complete the online forms below to request:

FAQ - Transportation Eligibility

How do I find out which school my child should go to and if they are eligible for transportation?

To determine if an address is eligible for transportation, click the green "Check Eligibility" button on our home page (it should open in a new window) or go directly to BusPlanner Web. From there, follow these steps:

Enter your home or childcare address (as applicable), your desired school board, and your child's grade, with the program (grade qualifier) if applicable.
Click the < Submit > button to see the name(s) of the school(s) which correspond to the submitted address. Below the school name, one of the following messages will appear: "You are eligible for transportation" or "You are NOT eligible for transportation". If you are not eligible for transportation, walking directions will be provided.
There will also be a link to < View School Eligibility >. Click on this link to view information about the school, including the address, phone number, available grades, and an image of the school's boundary.

NOTE: After clicking < Submit >, if you receive the message "Could not find any matches for this address. Please check spelling and/or city." and the addressing information is correct, please contact our office for assistance.

* Grade Qualifiers:
A = Arts
B = International Baccalaureate
BE = International Business - English
BF = International Business - French
F = Early French Immersion
L = Alternative school
S= Science
T = TIL
X = Extended French

Eligibility information is based on the school boundary or school program area, as defined by the applicable school board, and NPSSTS guidelines, which apply to students of all four member school boards.
If you have any questions or require assistance, please call our office at 705-472-8840 or send an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it..

My children alternate between two parent homes. How do I arrange transportation in joint custody situations?

If you are in a joint or shared custody situation, you are required to fill out a Joint Custody form (available at all schools). This form collects details for both parents, including any applicable childcare locations. It may or may not be possible to provide transportation for all requested addresses and only this form enables the NPSSTS staff to evaluate such requests.
Transportation, if available, must use existing routes and bus stops: a route will not be altered to accommodate joint custody situations. Arrangements must be for a full week at each address (Monday through Friday); for safety reasons, accommodations for specific days or mid-week changes are not permitted.
If you need more information or have any questions on this matter, please call our office at 705-472-8840 or e-mail This email address is being protected from spambots. You need JavaScript enabled to view it..

What are the walking distances? How are they measured?

The current walking distances to school for all students in our service area are:

0.0 km Kindergarten
1.0 km Grades 1 to 3
1.6 km Grades 4 to 8
3.0 km Secondary students

Walking distances apply to students of all four member school boards. These distances are measured from where driveways meet the road, following the shortest safe route along public roads and established, maintained walkways.