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About our Organization

What is the NPSSTS?

NPSSTS stands for Nipissing-Parry Sound Student Transportation Services. We are a consortium governed by a Board of Directors made up of a representative from each of our four local member school boards (Near North District School Board, Nipissing-Parry Sound Catholic District School Board, Conseil scolaire public du Nord-Est de l’Ontario, and Conseil scolaire catholique Franco-Nord). We arrange transportation services for students of these boards and apply any harmonized guidelines for the provision of services to all students.

The NPSSTS consortium was created in 2001 and incorporated in 2003. The Ontario Ministry of Education has since mandated that student transportation be coordinated through consortia, rather than through individual school boards, as a method of streamlining operations.

What does the NPSSTS do? Are you the bus company?

We are not a transportation operator. Our role is to manage and coordinate transportation services for our member boards. In this role, we maintain transportation-related student data for all students of all of the boards we service (approximately 17,000 student records), arrange transportation based on that data (including planning the necessary routes), supply route descriptions including student lists to the operators, and coordinate payment for services provided.

In total, approximately 11,500 students are transported daily using approximately 850 routes travelling across nearly 46,000 km. We also monitor all safety issues that relate to student transportation, including school bus safety training and programs, and facilitate the resolution of complaints related to student transportation.

How do I reach the NPSSTS?

By phone

705-472-8840, from 7 a.m. to 5 p.m. on all school days, and from 8:30 a.m. to 4:30 p.m. on all other business days (8 a.m. to 4 p.m. during the summer).

Call 705-472-8840

In person

685 Bloem Street, Suite 201, North Bay, from 8:30 a.m. to 12 p.m. and 1 p.m. to 4:30 p.m. (4 p.m. during the summer) on all business days.

By e-mail

Send your question to our office by e-mail at any time.

info@npssts.ca

By regular mail

685 Bloem Street, Suite 201, North Bay, ON P1B 4Z5

Some general guidelines to make the most of your message

Arranging transportation

If you wish to arrange transportation, please submit the required information through your school. If you need to make changes to an elementary student’s file during the summer, please contact the school board office.

Formal complaints

If you wish to make a formal complaint about any aspect of student transportation, please do so in writing, via e-mail, regular mail, or fax.

Eligibility and arrangements

If you are looking for information on eligibility or details of individual transportation arrangements, please consult our website or ask for assistance from your school or our office.

A particular student or route

If you are inquiring about a particular student or bus route, please include those details in your message. Don’t forget a phone number where we can reach you.

Don’t see your question here?

Please contact us by phone (705-472-8840) or e-mail (info@npssts.ca). We would be happy to answer any questions you may have.